Privacy Policy
Effective Date: March 1, 2025
Last Updated: July 1, 2026
PRO XPLOSION is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.pro-xplosion.com(the "Site") or contact us regarding our premium pyrotechnic products and services.
1. Who We Are (Data Controller)
This Site is operated by:
Liuyang Pro Xplosion Fireworks Co., Ltd.
📍 No.14, ShuiAn Shang St, Liuyang, Hunan, China
📧 Email: info@pro-xplosion.com
🌐 Website: https://www.pro-xplosion.com
For the purposes of applicable data protection laws (including the EU GDPR and California CCPA), we are the data controller of your personal information.
2. Information We Collect
When you browse our Site or submit an inquiry, we may collect:
Personal Information you provide voluntarily:
Full name, company name, email address, phone number, country, and the content of your message/inquiry submitted via our contact or quote request forms.
Automatically collected technical data:
IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and date/time stamps — typically collected via standard web server logs or analytics cookies.
Cookie & Tracking Data:
We use cookies and similar technologies to enhance Site functionality and analyze traffic. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We process your personal data for the following purposes:
Purpose | Legal Basis (GDPR) |
|---|---|
To respond to your inquiries, provide quotations, and communicate about our fireworks products & services | Performance of a contract / Pre-contractual steps (Art. 6(1)(b)) |
To improve our Site's performance, user experience, and content | Legitimate interest (Art. 6(1)(f)) |
To comply with legal, tax, export control, or regulatory obligations | Legal obligation (Art. 6(1)(c)) |
With your explicit consent, to send product updates or trade show invitations | Consent (Art. 6(1)(a)) — you may withdraw at any time |
We will never use your personal data for purposes incompatible with those listed above without notifying you.
4. How We Share Your Information
We do not sell your personal information.
We may share your data only with:
Service Providers: Trusted third parties who assist us in operating the Site (e.g., web hosting, email services, CRM platforms), bound by confidentiality agreements and instructed to use data solely for the agreed purpose.
Legal & Regulatory Authorities: When required by applicable law, court order, or to protect our legal rights and safety.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.
5. International Data Transfers
As a global fireworks manufacturer based in China, your information may be processed or stored outside your country of residence, including outside the European Economic Area (EEA). Where required by law (e.g., transfers from the EEA), we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) to protect your data.
6. Data Retention
We retain personal data only as long as necessary:
Inquiry/Quote data: Up to 3 years after last contact, unless a longer business relationship is established.
Contract & transaction records: As required by Chinese tax, accounting, and export control laws (typically 5–10 years).
Server logs & analytics data: Usually up to 12 months, then anonymized or deleted.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access / Rectification: Request a copy of your data or correct inaccuracies.
Erasure ("Right to be Forgotten"): Request deletion where legally permissible.
Restrict / Object: Object to processing based on legitimate interest or direct marketing.
Data Portability: Receive your data in a structured, commonly used format.
Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
California Residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of any "sale" (we do not sell personal information).
To exercise any of these rights, please contact us at info@pro-xplosion.com. We will respond within the timeframe required by applicable law (generally within 30 days).
8. Data Security
We implement appropriate technical and organizational measures — including SSL/TLS encryption for data in transit, restricted access controls, and periodic security reviews — to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
No method of internet transmission is 100% secure; we cannot guarantee absolute security but take all reasonable precautions.
9. Children's Privacy
Our Site is intended for business-to-business (B2B) use and is not directed at individuals under the age of 16. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new "Effective Date." Material changes will be notified via a prominent notice on our Site or by email where appropriate.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
PRO XPLOSION – Liuyang Pro Xplosion Fireworks Co., Ltd.
📧 info@pro-xplosion.com
📍 No.14, ShuiAn Shang St, Liuyang, Hunan, China
🌐 https://www.pro-xplosion.com
We Don't Build Fireworks. We Create Experiences. — Not more data. Better data protection